Terms & Conditions

Term and Conditions
The Pottery Boutique is a business trading under the company “Flat Out Property Investment Pty Ltd”.
Flat Out Property Investments and The Pottery Boutique endeavour to provide high quality images on the website.

Online.
We recommend that you read the descriptions carefully before you purchase as the products vary in size and colour.
Where the item is out of stock, you will be offered a full refund or a credit note to the same value.
As we receive new shipments prices may change due to freight and purchase price.

Variations.
Pottery is a hand made product and has natural variations which are the nature of the product.
As the customer you understand that pottery can: - have variations in the same product.
- expand and contract with heat and cold
- stain from various products
- break if dropped, bumped or handled incorrectly
- have hairline cracks which will not diminish the structure of the pot.

Drainage holes.
We sell pots without drainage holes. These have been designed for indoor/undercover use. The absence of the saucer maintains the sleek designer look for inside undercover alfresco areas with out the mess of excess water.
If you want to use the pot inside without a saucer, we recommend firstly you choose your plant with this in mind.
Secondly we recommend that you line the bottom of your pots with a coarse layer, such as gravel, stones or old broken china, in a practice known as crocking. Then be mindful of the amount of water you give your plant.
We/you can drill holes if you want to use it for outdoor use and place a saucer or pot feet to allow drainage.

Delivery
At this stage we only deliver Pottery to the local South West area and Perth.
If you would like a quote on delivery to a current out of area delivery zone, please contact us at info@thepotteryboutique.com.au
Our despatch time is 3 days from order placement.
Our delivery service is only to the front of the house. This does not include unwrapping, potting or placing the pottery through the house/garden.
You are welcome to organise your own delivery by having a courier pick up at our warehouse. We will carefully wrap and pack the items ready for your courier to pick up. We are unable to take any responsibility for the damage of the items if you use this service once it leaves our warehouse.
We have number of options for delivery.
Pick up in store. You can purchase items via the website and then they will be available for you to pick up in store. Available to our Western Australian customers.
Bunbury, Eaton, Australind, Dalyellup, Gelorup
Free local delivery. Please advise us when you would like it delivered.
Perth metro area and Mandurah.
We deliver Pottery directly to your door once a week on Thursdays. If you are not at home you will need to advised of a safe place to leave the order as our driver is unable to re-deliver the item.
For Thursday Perth deliveries orders must be in by Wednesday at noon.
Capel, Busselton, Yallingup Dunsborough, Cowaramup, Margaret River. We deliver Pottery using Ron’s express to these areas. Delivery is to town addresses.
For out of town addresses Ron’s Express is able to leave your order with a nominated place in the town. If you are outside the 5km radius of the CBD you may incur additional freight charges.
If you are not at home you will need to advised of a safe place to leave the order as our driver is unable to re-deliver the item. Times of delivery will be either AM or PM time slots
Boyanup, Donnybrook, Bridgetown, Boyup Brook, Manjimup, Pemberton. We deliver Pottery using Ron’s express to these areas. Delivery is to town addresses.
For out of town addresses Ron’s Express is able to leave your order with a nominated place in the town. If you are outside the 5km radius of the CBD you may incur additional freight charges.
If you are not at home you will need to advised of a safe place to leave the order as our driver is unable to re-deliver the item. Times of delivery will be either AM or PM time slots.
Flat out Property Investments and The Pottery Boutique will maintain open and honest communication with all our customers.
By using our website you understand and agree to the term and Conditions.